LockTight Impact Windows & Doors Reviews

Installers and inspector that came to my house was great only issue I had was with people in the office, no communication from them when my estimated date was pushed back thought they canceled order. Other than that experience was good for me and Installers did a great job.

“Due to Covid there was a delay in getting the windows installed but the installation and the after install services have been great.

Thanks,

Susana Rodriguez”

Manager called to further explain why the minimum of 5 opening was needed and I understood. Appreciate the call back and it was very professional of them to do so.

Very professional, good customer, quality work

After speaking with LockTight’s GM we have come to an agreement to resolve our problems. Tyler surely expressed his deepest commitment to customer satisfaction. We want to retract our terrible review & look forward to completion of our action plan with a triple A Plus Rating. FYI the installation team was excellent. Ty LockTight. Patti & Maty Jegers

Austin, my sales rep, was very knowledgeable and honest about pricing and products. The windows are top quality and here is definitely noise reduction.

He made note of my concerns, which were few and to expedite one issue, he made the phone call immediately to expedite it. Great guy to represent your company. Thanks, Idella

I purchased 5 windows from Locktight. There were several delays but they kept me informed of the delays. When the windows arrived they phoned and told me they would be installed but unfortunately the installer spoke little to no English (my nightmare). The installers destroyed the wall under one of the windows fortunate fortunate for me Locktight did the repairs much later. Thanks to the worker Kenny, I was informed of several things I did not know. He hussled to get the inspector to stay and sign off on the inspection (after 3 visits and work still needed to be done) he stalled the screens, cleaned the windows, and finished repairing the wall. I finally have my room back after several months.

There were definitely some irritations during the process (like a 9 month delay) and lack of communication, but after all was said and done we are pleased with the end product. Steve S and Maurice from the service department were great and very personable, as were the installers lead by Jose. Cody was also very polite and responsive.

Kudos to Andrew Ursache 👏 When we purchased the windows with Andrew he said if we ever have any issues to call him.

Our windows were being installed and we had some concerns that we wanted addressed. We reached out to Andrew. He was on vacation out of the country but that didn’t stop him from helping us. Wow, that was impressive. How many sales people do you know who would take time to reach out to the customer and converse with his team to figure out and clear up issues while they are on vacation? Awesome 😎 customer service. He cares about his customers and believes in his product. A man of his word. He even came by the house when he got back in town, on his time, to go over the issues. If you are reading this and need windows, you need to ask for Andrew. He deserves the “Above and Beyond” award. 🏆 🥇

I also need to give a shout out to Billy Shapiro 🙏 who contacted us a result of Andrew’s inquires with the office. We learned that Billy was in the hospital due to a heart attack. Amazing that there are people like this. Thank you Billy and we hope all is well with you.

I give Andrew 5 Stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

My window and sliding doors came in a timely manner and were installed quickly. The installers came at the time they promised both days and were very nice.

I’m waiting for the finishing touches after the inspection and will write another review then but so far so good!

I love my new windows and doors! Windows are manufactured here in Florida. We expected delivery in October but they came in sooner (yea!) and we installed at the end of August (thank you Billy). Installers were quick and professional and clean up everything. Cary picked up the ball after installation and has been proactive in getting the permit and punch list closed out. I definitely recommend this company

Very reputable company with works who have an attention to detail. Any issues or questions are answered and given proper attention.

LockTight provided us with great service and excellent customer service, Billy and Julia were very responsive with all my administrative questions and the installers Cleo and his crew were very friendly and answered all my questions !

The company and personal have been extremely helpful and very professional throughout the entire interaction. I was provided a quote by Rafael who was extremely helpful and helped us understand the different options of windows. They were even able to get my windows installed months sooner than we originally anticipated. The installation was more involved then I expected but I think the installers did a great job with everything and also took the time to clean up after themselves. I would highly recommend them for impact windows and would give more stars if I could.

They work clean and always keep you in the loop of how the process should go. Even when i wasn’t able to get the color that i want it due to the manufacture mistake mi order. They actually compensate me for the mistake even do it wasn’t their fault.

Graham at Lock Tite Windows and Doors did excellent work. Above and beyond my expectations!

The work started late on the first day, however they worked until about 7 pm. The next day there was a large crew 6 people and they got almost the entire house leaving the front door for the last day.

I would recommend this company for anyone who wants to install Hurricane Impact Windows.

Very good company a plus job did everything I asked of them definitely recommend

Very competitive price, you can tell they’re trying very hard to earn themselves the top slot for window installations in Florida.

Hi I used locktight to purchase and install my impact windows for my house. I was very pleased with the installation and the process. They have addressed any concerns or questions that I had. Locktight has gone out of their way to make sure that I was satisfied. I have referred them to other family members that were also pleased with Locktight services.

they are on time, honest, very hard working they leave you impress & they clean up their work area after I will not hesitate to recommend Lock Tight Impact & Window

Shawn was very professional, and got the job done quickly

Shawn and Chase were great during their final inspection visit. Professional and courteous. After over 2 years waiting for my windows and doors to be finalized, it was nice to end on a good note.

We just got done with our hurricane window installation with LockTight, absolute perfection from A to Z, everything came out beautiful, LOVE my new windows and sliding doors, my house stays cool and I hear zero noice from outside. The work was immaculate, they protected all my furniture, rugs, paintings, walls and they cleaned up like nothing ever happened. If I knew they do roofs, I’d get my roofing done with them as well because they’re perfectionists. The support is team is fantastic, everyone is on top of their game. The installers were extremely professional and punctual (pretty unusual for FL). Anyways…Highly, HIGHLY recommend!!!!!

Needed to make a trip to Orlando when I noticed a crack in my windshield. Contacted this company and Ony directed a technician to my location within a couple hours to help. I was able to make it to my destination as scheduled.

Super friendly and efficient. Ony Velez is very knowledgeable and extremely helpful!!

The windows look excellent and the installers did a professional job.

Lock Tight Impact Windows and Doors do right by their customers. We had some issues during installation and they rectified everything perfectly! I recommend them highly due to their professionalism.

I want to share the experience I had with the Lock Tight Impact Company which was outstanding and friendly, especially with its Coordinator Ony Velez. The price was very affordable and competitive. I was explained several options in the most professional way , including courtesy, desires to help and quality of the job.

Let me start off by saying wow these guys really know what they are doing from start to finish Cole the representative who quoted the initial job was nothing short of phenomenal throughout the entire process. While the install was taking place for my windows and roof, the installers were polite, professional, and clean. The experience from start to finish was nothing short of spectacular, these guys definitely know what they’re doing and how to get it done efficiently. Thanks again Cole!

I did my roof with Cole and I’m very satisfied! He managed my project start to finish and even helped me get the documents I needed for insurance.

I just had my windows installed, and I was very pleased with the service. They were very affordable and super friendly and they got the job done properly. I also had an issue and I spoke with one of the operations managers, Ony, and he was super friendly and helpful and resolved my issue.

Andrew with Locktight Windows was very straightforward and honest. We could tell he knew the product choices and was really interested in getting us what we needed. And was always quick to respond on updates or questions. The installation went well and they did everything promised.

We just finished having all our windows and French doors replaced with impact windows and doors and have to say we couldn’t be more pleased with the whole process. When we first contacted Locktight they sent a project manager so quickly to work on an estimate for the job. He was very knowledgeable and had a quote for us in very little time . We had decided to go with the pace program which extremely beneficial. We are super pleased with the quality of the product and the installation was done so efficiently with the men leaving everything so clean at the end of each day.

The removal of the old roof, wood replacement, and clean up was done in one day. It rained that day and the roof was well protected. The new roof was installed quickly, which received impressive comments from two neighbors.

We had to replace our roof

We met with 4 different contractors until we found Locktight they helped us to finance the job with pace program and they took care of everything from permits inspections and finishing the job .

The price was good for the amazing quality of the job

I had my roof done with Locktight. Cole was extremely professional and was able to educate me throughout the whole process. Everything passed inspection on the first try and they also did a superb job cleaning up the yard afterward.

I did my roof with Cole about 4 months ago and it was a good experience. He made sure it was done right and made it easy for me.

I’d like to recognize Andrew Ursache for his professionalism and excellent impact windows/doors demonstration. Extremely efficient and did an outstanding job. He was able to answer all my questions and provided honest answers. In addition, Andrew was patient and highly capable of addressing all my concerns regarding the types of windows, doors, styles, shades, Etc. I am a delighted customer of his performance. Finally, I can not say enough about my experience with the LockTight Impact Windows and Doors project manager.

I’m very happy with his customer service. Me and my wife were very nervous because we just bought the house in April and are new to this. Sean has a made it easy for us. I had previously went with another company until Sean pointed out all the default’s with the contract they were trying to give us.

He made the process easy with his professionalism and knowledge.

A friend had her impact windows installed and passed her for the referral. LockTight came to our home and gave us a good quote. A reasonable price! It took 11 months to get our win. That was a long week. Anyhow, once the windows came in the installers, Wesley crew, punctually arrived. It took about 89 hours to install. Those men were trustworthy and hard work! They were awesome. Next, was the city inspection with Brian- and George. The inspection went smooth and Brian- and George performed at Arepa. And the recommended company to my neighbors because I was quite content pricing, quality of windows, installation and the final wrap up. Will use them again if purchasing another property.

They were very clean and knew every thing about the doors.

The doors are installed with a good fit and the trim around the doors is prefect.

Sal D.

Coral Springs Florida

Although there was a bit of a communication barrier, the work that was done by lock tight and their service technicians was phenomenal. Once Shawn & Chase arrived things were done in a well and timely manner.

The impact windows and doors that have been installed on my house by Lock Tight are not just beautiful they are impressively strong! And I am saving between $35 and $45 a month on electricity. Sean McGrowan worked with me on the installation cancelation and I am very happy !

Thanks for the new windows and professional team.

Graham and Steve came to complete the work on our hurricane windows today, both of them were very hardworking, attentive, and professional. Great customer service! I’m very pleased with their work and how they treated us.

These two took care of the small details I had ongoing issues with. Very clean and professional.

The process of having my window installed was flawless the intstall team was awesome the customer service was great Cary Ruben has been the best Andrew in sales was great highly recommend lock tite

Bruce Rabinowitz

Andrew is a pleasure. He is knowledgeable and professional. He has always been there for me when needed, answering all my questions in a friendly, prompt and professional manner. He provided great guidance and assistance in making the best decisions for my home/windows. I have an older home and new windows at this point is a must! I look forward to completing my journey with Andrew and LockTight Impact Windows and Doors! Can’t wait to see these beauties in place!!! I Highly recommend Andrew! this review was meant to be posted back before September 2022.

Today, I had Steve and Anthony working on finishing touches I had requested and they were very helpful, friendly and professional. Truly appreciate the work guy! I am very happy with my new windows and doors!

I had a great experience with LockTight. When it came to getting impact windows for my house, I got several quotes but LockTight gave me the best estimate so I ended up going with them, not to mention everyone I spoke with was incredibly courteous and professional throughout the entire process, particularly Tyler, who set my appointment for my quote and gave me lots of helpful information. After about 5 months, I got my new windows and sliding glass door and I’m in love. I sleep so soundly at night with these new windows, I can’t hear anything coming from the outside!

Helped me get setup with a free estimate!!!

I spoke with a nice young man named Tyler, he came to my door and was very informative about getting set up with a free estimate for my windows!

Staff was very professional with good communication. The product quality is amazing and it speaks for itself. Definitely recommend them. Also Shawn was very professional and helpful. Only down was the delay and back ordered due to covid shut down which is understandable.

Sean is extremely knowledgeable and professional. Patient with all of our questions. Product is very good quality and happy with our choice of choosing Lock Tight Impact windows.

We have a great experience with Andre, very pleasant work with him

Our impact windows and door are finally here. Thanks to Andrew Ursache and his team who worked diligently to make our dream a reality. The windows are beautiful.

The professionalism, cleanliness, and punctuality of the two installers (Shawn, and Daniel) and we can not forget our scheduler who went above and beyond to get our installation complete (Jerard). We are truly grateful for Locktight and will recommend to anyone looking for storm windows and doors.

At first we (LockTight and I) got off on the wrong foot. Why the five star? Because they understood my concerns and addressed them immediately. Mr. Pemberton, the General Manager, ensured all issues were promptly handled to my satisfaction.

Yes, I definately recommend LockTight.

Our first contact with LockTight Impact was back in Nov ’21 with Andrew Ursache. He was attentive, responsive, knowledgeable, and passionate. He made the process easy from the beginning and answered all of our questions and concerns. Engineering plans and permits went very smooth as well, good communication with the people in these departments. Then, it was a long waiting period. Unfortunately, after COVID, materials, supplies, shipment was significantly delayed, but this was expected and understandable. Once the product arrived, installation came quick. Even though there are different crews that do demo, install windows, and doors, I have to say, everyone was efficient and attentive. Garbage pick-up was always within reason. They make their best effort to minimize dirt and damage, but its part of the job. We passed inspection with no trouble at all. We are in the “punch-out” stages, meaning final details to fix and paint and I anticipate it will go well. Even though I encountered some misunderstandings over a financial matter, as soon as I contacted Raul, the Finance manager, he did not hesitate to jump in and try to fix the problem to the best of his ability. Which is how it should be. Communication is the key to client satisfaction. I am also in the business of taking care of people and when the outcome changes from what we planned or envisioned, how the situation was handled is what matters the most. Great Job, and to those I dealt with the most: Andrew, Jamie, Marisol, Raul, Cody, and now Mike and Billy…. THANK YOU VERY MUCH!

Lock tight was competitive in their prices, great product.

Your team has just completed the first phase of installation pending inspection and final finishes. It was first class all the way. It started with your sales rep, Trevor Lindsey who as a fellow sales person myself, really exhibited salesmanship and professionalism. You guys weren’t the cheapest but he demonstrated a fine value proposition and got my order. He then followed the process every step of the way and was always accessible, which is a hot button to me in in any project. And your scheduling department did a great job in keeping me informed and projecting when to expect installation. This was critical since I live in Chicago and had to deal with flights into Miramar. Your installation team led by Jon were equally amazing. Perfectionist’s in every way paying attention to detail and making sure the furniture was protected and even cleaned up afterward. In short, I would strongly recommend your company to anybody and everybody. As a business owner myself with a strong acumen for perfection and accessibility, you guys are tough to beat.

Daniel and Anthony were here when I came home from work early and they were extremely approachable and show very nice and informative. They Did their job and they were very talkative and it was just a pleasurable experience with the both of them. I am in the construction industry and I would absolutely use your company on one of my jobs and also recommend to my neighbors as well.

My windows and door were installed in September and today the inspection was completed.

Andrew Ursache took care of my parents home in Weston with state of the art impact windows. Highly competitive pricing and really knows how to treat clients.

Mike Banko

Lexus

Austin is an excellent salesman, great personality.

I met with Austin and he was exceptionally courteous and gracious when it came to explaining all the details of the installation. I would totally recommend this company to my friends and family.

I ordered my windows almost a year ago. It took forever to get them but each crew that came out was better than the next! You all did an awesome job!

I sent an email to request an estimate for my windows, and they contacted me the same day. Mr Austin came to our house with a sample and explain everything about the materials, labor and warranties and all the whole process.

The city inspector came and approved the job last week.

I am very happy with the performance done by them, and enjoying my new windows.

We have had constant communication form Austin and Cary regarding our project. They have been transparent, reliable and communicative. We can’t wait to see the finished result. I recommend Lock Tight Impact Windows and Doors. I have already referred them to my neighbours.

Ken Rose

Austin is awesome. He explains everything of what to expect.

I can’t wait to see our new windows installed and will leave another review on that part of the experience. If you are looking for new impact windows contact Austin Cox. He will do everything in his power to make sure you are satisfied and in budget.

He explained all of our options and even followed up to see how the project went.

Tyler was very helpful and helped me set up my appointment!

He is very knowledgeable, hard working and professional! If you need impact windows and doors, Andrew is the person to call!

He’s diligent and straightforward. He made sure everything was done properly from beginning to end.

Andrew was very knowledgeable and helpful.

I could not been more satisfied with Lock Tight process from sale, through installation, city inpection and project completion

The company took care of city permits, help with HOA approval and delivered high quality windows and doors quickly even with global supply chain challenges.

Painting, detailing and fixing issues expected with this type of projects was quickly completed.

The customer service after installation is the best, always available and open to get things done to make you happy!

I have had some great people work on the logistics side and with the installation of my sliding glass doors.

We have run into difficulties that are out of anyone’s control, but the communication made the difference.

I am waiting for inspection and final clean up to be completed, but can’t see any issues there.

I may add additional feedback once inspection and all final details are completed

Locktight made the whole process from start to finish a breeze definitely glad my father recommended them as they did his home first would definitely recommend to anyone in the market for impact windows and doors

The entire replacement process of old windows and doors to Impact Windows and Doors went extremely smooth, quick and beautifully done. A total of 11 windows and 2 doors were replaced.

Very kind respectful and knowledgeable

I had three gentlemen at the house today. Kenny, Danny and Anthony and they were excellent. They took care of most of the issues that were outstanding and completed things in a timely manner. To have some workers who actually care about the customer was most appreciated.

Thank you.

The Installation was flawless from start to finish I couldn’t of chosen a better company to work with and the product looks beautiful on my new home would definitely refer Locktight Impact for your window and door needs

He helped me with all my measurements and permits . 100% satisfied with my impact windows and how nice my home now looks . 5 star service and amazing customer service thank to Andrew U.

They are really professional at what they do. And consistent follow up with my whole entire project until completion.

he help me very much.

I waited for 1 year to get my windows and doors.

Hard to communicate with them had to go in person

service guys that finish the job Adam and Maurice were great. love them too.

Very professional and not pushy. I really appreciated the time he took at my house

They’re doing my windows and door I can say they came and did a super good job all of them work neat and clean and yes I’ll recommend them 100 %

Austin Cox knew exactly what to say in his presentation for the impact windows!

He said he could meet and beat a competitor’s quote and sure enough he did. Andrew is there every time I call and text him with a prompt response. He is very knowledgeable and does a great job of explaining every detail about our window project. When Andrew called to confirm our appointment, I let him know that the rambunctious grandkids were here and Andrew went out of his way to get the grandkids gummy bears!

He was very professional and his presentation was great. It took some months to receive windows , but, it was within the time frame that was promised.

Andrew made him self available to reply to every question that was sent to him even when he was on vacation. I greatly appreciate that. That’s good customer service. I would highly recommend him and his company. They came out and had my job done in 2 days which I thought was going to be longer and they did a great job. Now I’m waiting on inspection.”

They open and close so easily and have a great air seal. It’s such an improvement over the old ones I had which required a lot of strength to operate and always felt like with the slightest wind would rattle and break. The two installers did an excellent job and the finishing team did an exceptional job. Thank you for making the entire process seamless from start to finish. We’ll definitely use Locktight again when we need to do any future door or window replacements.

No pressure. Easy like Sunday morning. Although it was a Monday.

Andrew Ursache provided us with an affordable quote to install impact windows and doors in our house.

Andrew was patient, and answered all of our questions. His compassion to help others, along with his knowledge make him an awesome asset to Locktight!

We can’t wait for our installation day:)

Sean Mcgowan is second to none from the many window companies we have encountered, even bringing product samples right into your home, and thoroughly covering theadvantages anddisadvantages of all of the products the company represents

The company is a little disorganized but the guys that came to finish the work Daniel Maltese, Maurice Assam, did a great job.

Mr. Trevor was very polite, professional and honest about Locktight and adding hurricane windows and doors to my home. The out come is awesome, my home looks very expensive now. The guys did an awesome job.There was a mistake on how many shutters was to be removed. However, Mr. Trevor said, if he had too, he will removed them himself, but the guys remove all. I would recommend Locktight and Mr. Trevor to all my family and friends.

my townhome looks great with the new windows I’ll definitely be referring to all my neighbors.

I just wanted to let you know that Trevor had me at hello Cody and Julia guided me thru and Kenny sent me on an awesome good bye.

Great service contracted lock tight for my new property windows and door look great

Nothing but great service from this company!!! I had them install impact windows and doors on my business store front. Despite some delays due to pandemic the wait was worth it. I would recommend Locktight to anyone. I will be having them do my home next!!!

Lock Tight crews were courteous and professional at all times.

Im writing on behalf of my mother Lazanaker… She was very happy with her install from LockTight. Service was great and the windows look and work beautifully.

I am very happy with crew, very professional and always on time.

Steve and Phil with Loctite windows and doors service personnel were friendly, prompt , experienced

Very happy with locktight and its services and thank you to Shawn and Steve very professional and friendly

He goes over every detail very thoroughly. The installation was very efficient. The wrap up team of Steve and Phil were very professional. They did a wonderful job finalizing the window installation.

Great Experience, they completed 24 windows and two sliders..on time and on point throughout the process.

From the very begining I was impressed with Andrew Ursache, in the way he did the measuring and listened to what I wanted. My Wife asked a lot of questions and we both agreed with the answers Andrew provided. I am very happy with my new hurricane windows & new front door.

Thank you LockTight for my beautiful windows and front door! I give LockTight a rating of 10+!

First Off I want to say Andrew was amazing from start to finish. Anytime from the time we signed until the end of the job being completed he was there to help us with any questions or concerns we had. The install team was also great they completed the job in a timely manner and even cleaned up after themselves. It took a little while to get the windows but we know it wasn’t due to Locktight.

Installed in the time frame in contract. Best customer service when I had an issue with one of the windows.

the service Tex’s Shawn and Steve came out and completed everything very fast and professional

He answered all my questions. I would recommend him to anyone without hesitation

It took close to a year because of the supply issue however they made sure that i am aware of the status. Overall it was very good experience and they made sure that county approves it and do a final touchup on the paint.

Everyone at Locktite was nice, professional, and prompt from the estimate to the final caulking and painting. Shawn and Stephen M. did the final caulking and painting and the windows look great. I would highly recommend Locktite Windows.

Locktight impact windows and doors did a replacement windows job on my house situated at 19999sw 3rd place pembroke pines.Florida. 33029 on sat. 6.25.2022 The job was well done. Courteous installers. The price was good.

This review is just for the Salesman Andrew as our overall job is not complete yet – still pending inspection, punch list items and some tightening up. I’ll add in a final review once all items are completed.

In the beginning, Andrew came to our house multiple times to discuss the project and explained the different options for both windows and financing. He swore that he’d stand by the product and gave his word to always be available throughout the entire process. To date, he has kept true to his word and has been quick to answer calls/texts as well as intervene when bumps in the road popped up during installation. Our only regret is that we wish we would’ve realized that 2 of the higher up windows we ordered weren’t the full glass and instead are the double hung windows. Not his fault as we agreed and we should’ve realized but looking back just wish he had stressed that piece more. He did offer us some solutions to make changes now so still is engaged and works to find solutions.

Overall, we recommend him. He worked with us; explained the process/different window options; got us a solid competitive pricing deal; explained the financing vs cash options; and has kept his word. He helped with a challenging situation during the installation process and confirmed that the financing deal we agreed to did not require any payments/signing of the certificate of completion until installation was completed. We recommend him as a salesman and if you get him on your project he’ll help see it through and intervene to get it on track if needed.

As mentioned, I’ll do an overall review on the project once it’s done (hopefully soon as installation began in late May).

I chose LOCKTIGHT and I am a very satisfied with the whole project. Coved did slow the process somewhat, but in the end I am glad I chose them.

Sean came to our home to complete the quoting and estimate process. He was extremely professional and are offering high quality products. Can’t wait to get started!

We had two sliding doors and two windows installed. They look great! Very good quality product. Very happy with the installation.

great job great workers and great price.

Very studied with the service

I had Jeremy and Jorge come and patch my holes after installing my impact windows and they did a professional job and left everything clean and were very detailed in finishing my job.

We worked very closely with Mike, the Installation Supervisor, and he was very knowledgeable, very thorough, and took the time to explain all the next steps to me. I highly recommend LockTight! Mike, if you’re reading this – thanks for EVERYTHING!!

He was very detailed in checking every window. Mike checked EVERYTHING!! Nothing got past his trained sharp eye. He also is a very nice person.

Before today, I honestly would have rated my experience a 3… at best. Like others have posted, there was lots of communication on the front end to get a contract signed and a large deposit in place. Yes, I understand there was a pandemic and real world supply chain challenges, but I also feel there could have been much better communication along the way. I too had to follow up many times until the tail end of the process when installation is finally close at hand. Furthermore, in my opinion, the installation was rushed and sloppy. The rear slider doesn’t close smoothly, there is caulk splattered all over the front entry tile, and they didn’t even remove all the protective plastic off the walls.

However… here’s where things change! Mike McManus, Installation Supervisor, came out this afternoon. He was very attentive and documented all the items we are expecting to be addressed prior to the final inspection.

Management: Kudos to Mike! He’s a diamond in the rough and in just a short visit he’s begun to sway my opinion of your company. Let’s see what happens from here to final inspection. If you are able to deliver on everything that Mike seemed to indicate wouldn’t be a problem to resolve then I will come back and give a 5 star rating.

Andrew was very knowledgeable and got us exactly what we were looking for. Appreciate everything you guys have done.

We just had our impact windows and doors installed a few weeks ago,we were very disappointed with our installers as they were not very friendly, not clean at all,didn’t seem to care how messy they were, and what they damaged in our home, and they have damaged a few things. But when the service team came out, Kenny and Steve were amazing!!! they were pleasant, friendly , very professional, repaired everything! It was a pleasure to have them in our home! So,I hope you acknowledge that your service team Kenny and Steve are a great asset to your business, but the installers were not !

He answered all my questions concerning upcoming inspection dates. He even took time to help and adjust my window blind that was closing properly.

I don’t usually write reviews but we were so impressed with the entire company. Communication is an extremely important asset when dealing with a major purchase and they kept me in the loop for the duration. From sales to permits to installers everyone we dealt with met or exceeded expectations. Deal with the best forget the rest.

I had been wanting to upgrade from my old sliding glass doors and finally purchased from Locktight after a friend recommended them. They were so professional and spelled out exactly what they would do and when. There was a delay in them recieving our order but almost everything we buy now has some delay or shortages. When they received our doors they got them instaled in a few days. The crew was fast and polite and cleaned up. They sent a manager to be here for the inspection and the inspector told us they did a great job.

Andrew was very professional. 10/10 would recommend to my friends and family.

He was awesome he answer all our questions very knowledgeable and professional. From the quality of the window installation to the professional I would highly recommend them.

Andrew was our first point of contact and he did an excellent job of explaining the whole process and which window option would work best for our home. The process was smooth and the windows look great! The installers did a great job! My family & I would highly recommend LockTight. We also recommend asking for Andrew to help explain the process for your better understanding and to put your mind at ease!

I have never experienced such a smooth and pleasant process with any home improvement, but I must say that this company has a well oiled engine!!! Austin the sales representative that came to our home was not only professional, but definitely delivered a great pitch. He was never pushy and was very informative. We bought windows for our condo and we couldn’t be happier. The windows did take a few months to arrive, but I believe that it may have been due to the shipping delays experienced nation wide. Installation was a quick and clean process!!!! Every employee the we encountered were very friendly and appeared to love their job.

After final inspection when all the trimwork and painting was to be done I was blessed to have Kenny and Steve come to my home to fix the floor molding and all the touchup outside. These two men represent integrity, which is so hard to come by these days. Kenny and Steve have restored Have restored my faith in LockTight. Whenever I need service on my windows, without a doubt, I will only except work performed by Kenny and Steve. I’m sure LockTight administrators are already aware of their value to their company.

Friendly and knowledgeable. The whole experience from start to end was very professional and the work was completed In a timely manner and andrew kept me up to date every step of the way! Will highly recommend to my friends and neighbors!

Mr. Trevor aknowledged and identified our needs regarding Impact Windows and Doors offering and demonstrating proficiency in the matter, providing options customized to our property.

The LockTight Impact Windows & Doors company is informative, responsive, and very professional. We are very happy with the quality of the windows and installation. Joel and his crew removed all old windows and installed all new windows and 2 sliding doors on the same day at our house, a second and third-day finishing-up. We were impressed with Joel and his team. Was efficient and skilled at what they do, made the process seamless and everything looks great.

I highly recommend Joel and his team as very professional installers.

The installers were very professional and meticulous from start to finish. Highly recommend.

From the start to the finish of the installation of my new doors and windows I am very happy with the quality of the window and the installation especially the installer Joel and his crew came in in two days and installed all the windows and doors and very professionally paid attention to detail make sure that everything was cleaned up and I didn’t have to lift a finger to do anything other than clean up a little bit of dust in my house

Great service and excellent customer services from Raul!! He is the best! Thanks so much!

I cannot express how happy I am with the installation of 13 windows and doors from Lock Tight. Andrew was my Sales Rep and made sure I got what I wanted. Justin, the GM, was always there for me when I needed. The installation team was also spectacular. I have no complains, definitely worth the wait. I would recommend them to any of my friends and family.

From the moment we met Andrew, we connected, and we had researched several companies before. It wasn’t just a typical sales pitch, he spoke about what he felt “we” needed, and it wasn’t about the $$$. And that’s what sold us on Locktight. We ordered the windows in October, and we understand the delays from the manufacturers, and yet, Andrew still teaches out to us to ensure we are updated and kept in the loop. Again, he did his part, but continues focusing on the relationship. We tell everyone about our experience and we look forward to finally seeing our windows and doors installed. Thank you.

Our gut told us to go with Andrew and LockTight Impact windows. I am very happy that I went with my gut. Not only were the installers amazing and picked up after themselves but all the reviews you see about Andrew are very true from the start to finish he never went missing and whenever we had a question or concern he was always there to help us. I would highly recommend you call and ask for Andrew and I will continue to recommend the company to all my family and friends

The Installers that came out were very helpful . professional and easy to deal with. Also Mike McManus came to my home to inspect, was very courteous & professional.

Although the lead time for the windows and doors were very long, it was no fault of Lock Tight. When the windows arrived, they were installed quickly and professionally. Not only does the house look much nicer, the house stays cooler and outside noise has significantly decreased. Mike McManus came by afterwards to inspect the completed work. Mike and Lock Tight’s staff are exceptional to say the least.

Mike mcmanus came and schedule me for quick funish great job explaing everything

Mike McManus is a professional supervisor that listen and help resolve any problems I had, and answer any concerns I had that was regarding the window installation.

Andrew at locktight really knows his stuff! He was very patient and knowledgeable through the whole process. I would highly recommend this company and ask for Andrew he will take good care of you.

Mike McManus came out to thoroughly inspect the work, noted anything that needed to be corrected and assured me it would be done in a timely fashion. He was prompt, professional, courteous and sincerely listened to all of my concerns about the installation. This is a very important step in customer service.

Amidst all the craziness of Covid-19, LockTight Windows and Doors was able to get me a timely quote, demonstration, and ultimately an extremely competitive deal on high-grade highly rated windows for my entire home. Additionally LockTight Impact Windows and Doors assisted me in obtaining financing for this project. Through this project I had to deal with an unexpected refinance unrelated to the window project. LockTight Windows and Doors was extremely accommodating in working around this hurdle. LockTight Impact Windows and Doors did an extremely professional job installing the windows quickly (In one day I might add! – 12 windows.) Their touch up crew was able to return to the house and paint and touch up and sections that were modified for the window install a service that most installers do not provide.

Ultimately, LockTight Impact Windows and Doors provided the service they claimed to offer from day 1 and followed through with it!

They install the screen doors very carefully. And they help us replace the balancing rods for windows. Everything is perfect now! Their professional skills are highly appreciated.

He also answered all the questions I had that nobody else had the answers for.

Windows installed beautifully

Joel and his team did a very good job. I am very satisfied with the job done. Mike explained the next steps very clearly.

This company Lock And Tight did a Great job Joel and his workers did a good job. Mike McManus came to inspect the windows. Very nice man.

The install team was absolutely amazing! And Mike McManus did an excellent job of explaining every step in the process.

Mike McManus came today, on time, for the pre-inspection of my impact sliders, which I love. I’ve read other reviews about LockTight Impact Windows & Doors which weren’t positive. However, as for my experience, it went well from start to finish. And I love my new windows and doors.

Andrew was my representative he was very helpful. I recommend this place of you need new windows installed!

He was courteous and thorough and took the time to clearly explain the remaining process through final inspection and what punchlist activities would be performed. We are anxious to see the rest of the job completed very soon.

This team worked extremely hard and professionally. They actually finished the job ahead of schedule which is unheard of in this area. Joel kept the entire team engaged at all times making sure that when a team was needed to accomplish a difficult task they were all informed of the need. When that group task was complete he immediately assigned tasks to each individual. Kudos to the entire group.

Second, I want to comment on the inspection performed by Mike McManus. He arrived on time, performed the inspection professionally, and informed me how the remainder of the process would proceed. When a discrepancy was discovered, he took the time to remedy the situation on sight.

These stars are for the satisfaction of the service received from Grsmm.

A great guy. Company is lucky to have him.

Mike was very nice and check each window and did a very good job

he gave me all kinds of options to make me happy about my windows. thanks Mr. Raul

We would highly recommend Lochtight. The installers and crew were great. Courteous, responsive. They took great care in protecting our furniture while installing. They answered all our questions and addressed any concerns we had.

Shawn and mike were punctual, friendly and sounded like they had a grasp of what the issue was immediately and remediated the problem quick.

Andrew is very professional and knowledgeable about this product. When I am ready to buy my windows Andrew and Lock Tight will me on my top list.

The installers were amazing. Completed all the windows and doors in the time they promised. Very professional and super nice. Highly recommend this company

I was extremely impressed with his knowledge an how he explained everything that I needed to know about

The product. I have contacted him for advice on e-Mail or phone and he had always answered immediately. If he was

busy he texted me and then called when he was free. Always willing to help.

Happy with the windows and doors they replaced. Would recommend !

The staff was very professional and we loved the the different window options

He definitely knows his products and the industry and made us feel very confident moving forward with locktight. the final product was fantastic and Andrew went above and beyond to deliver for us! I highly recommend their services.

We contracted with LTIWD on January 7, 2021 to replace all of our windows and doors. Andrew Ursache did an excellent job with his presentation, knowledge and competitive pricing. We evaluated three companies, and Andrew definitely delivered the best price and included everything we needed without over-selling. Andrew assured us we would be installing within 90 days, and almost to the day, we had all of the windows and sliding glass doors installed. LTIWD sent a large team of qualified installers and amazingly completed the installation in one day! Unfortunately, to no fault of LTIWD, our doors were backordered until last week, and were finally installed, inspected and the touch up work completed this past Tuesday! Overall, we are very pleased with the installation and touch up work, and thrilled to finally have the job complete. I can’t say enough about Andrew who was in contact with us throughout the process. Not your typical salesperson as he stayed with us and provided critical communication throughout the delays.

Not only was this the most professional demonstration of a home repair that I have ever received, but Sean is one of the nicest people I have ever met. He made sure I understood every single detail from the quality of the window down to the financing options. Can not recommend Sean enough. He earned my business immediately and am pleased to be in business with LockTight

It took a little while to get the windows in but that’s standard with getting an entire house done. My overall experience was great. Andrew Ursache came over and looked at my house and did a great explaining the different types of windows and what I was getting. Andrew made it easy for my wife and I to select our window type. Overall experience with Andrew Ursache and LockTight was amazing. Special thanks to Andrew and the LockTight team.👍🏾

Great service and very professional company!

Very friendly and proffesional staff, i fully recomended this company.

The work was professional everything that was promised was delivered He said And then discuss was going to be delivered

And a timely professional cleanManor Absolutely excellent experience I can’t believe that I waited so long to do this it was the best thing that I ever did I didn’t know how nice quiet And perfect the temperature could be this is the best thing that you could ever do Please don’t wait These people know their business they do it well and what they promise they deliver on

So far, the experience has been terrific. Their work recently passed inspection and we are now awaiting final “punch out” completion (installing window and door trim, repairing stucco from removal of accordians, painting, calking, etc). I will update once the job is totally completed. Given the excellent work done so far, I have little doubt i will be back confirming this 5 star review. Great job to all the team at LockTight! I highly recommend them.

They really did an amazing job. Very meticulous and cleaned up after themselves. Always arrived on the days/times they promised. They finished the project so quickly. I do want to say that Andrew was top notch. He was always so patient with me and readily available via text and phone call. He explained everything thoroughly. He truly made our experience a positive one. I highly recommend this company for your impact windows/doors. I shopped around, recieved multiple estimates. You can’t compare the quality of their windows and their workmanship to any other in the same price range.

Our representative Tylor spent several hours with us explaining options, financing and the timeline for our project. He was realistic and straight forward with me which is what I want when making a purchase like this. Thanks again

My home was built in the 70s with the old school crank windows that constantly was leaking the cool air from in the home to the outdoors. I contacted lock tight to receive an estimate for brand new impact windows in the house, they came together with some very competitive pricing and excellent customer service. They came by and installed the new windows and they look GREAT.

First time Florida home buyer and had no idea what I was up against with these impact windows! Ended up dealing with Tylor and he couldn’t have made the process any easier, it was seamless from start to finish.

grade A service start to finish and Austin let me tell ya best of the best referring friends and family and they just won my life time service just do yourself a favor if your in the market for windows and give them a call.

Thank you Austin and the rest of the team! No complaints would definitely recommend!

I highly recommend working with him. He made it painless. He was helpful, knowledgeable and patient.

I will update this review after the installation. God willing this is the beginning of a great experience.

The price was good and the installation was a success.

On top of that the owners and installers were really nice folks. Also, their word was good on everything they said. Billy and his folks are top notch

The men were very polite and efficient. Their representatives George And Cyrus were very knowledgeable, helpful and friendly!

I had been talking to many sales representatives from different companies but nobody was more professional than Andrew. He broke down everything to me in full detail and answered every question I had. He kept me up to date on the shipment of products and when they will possibly arrive. If anyone is looking for Hurricane windows and doors then look no further, lock up a quote today with Locktight.

Andrew went above and beyond for my wife and I from the day we met him. He demonstrated the product we purchased as well as followed up with ETAs and install dates. I would consider him more then my window guy at this point as I feel like we have become friends. He even showed up during and after the install to ensure everything went smooth. Small world but even one of their installers Jeffrey I knew from my country. I would only recommend you use this company and ask for Andrew.

After 3 other estimates of other sales guys trying to drain us and basically force us to sign we came across Andrew from Locktight Impact. He didn’t force or push us to sign the deal right then and there which is what made us like him the most. He was very knowledgeable and respectful. The pricing was very competitive. The installers were just as good and even fixed things for us that a previous company messed up. These guys are definitely professionals and I will be referring all my friends and family to them.

Recently, seems like LockTight really put an emphasis on customer service and Cyrus was incredibly helpful putting us at ease and helping to smooth the process and make sure everyone was on the same page. Really helped us out.

Competitive pricing and outstanding service.

They provide a great value and service. We went through multiple companies and decided on Locktight based on their excellent customer service. Also, we had a small issue with our doors after installation and as soon as we brought it to their attention they came to fix it and didn’t leave until everything was perfect. We definitely recommend using them.

He made me comfortable with my purchase, I have recommended him and will continue to do so.

I was surprised the windows came in earlier than expected . The installation went very smoothly and we were up and working without any down time especially since it was during tax season. The company’s installation people were very prompt and very professional. I highly recommend them.

Sean MCGowan, my project manager for my windows being installed had the best presentation out of all the estimates that had come through my home by far,.

From the day we met Andrew who is an excellent sales professional who listened to our need and he explained the entire process and demo the product we were getting. The followup’s at each stage of the process till installation is very much appreciated and made the whole process pretty smooth. I will be calling them for another project that we will be doing in the near future!

He made the process easy for my family after a fire.

We chose Locktight to install all new Impact windows and doors (including garage doors) in our home. From the first meeting all the way through to inspection the Locktight team was committed to providing excellent service which far exceeded our expectations. The sales, leadership, installers & project manager were all extremely customer focused and determined to deliver a quality job. The job site was kept immaculate and the finish work on retrofitting windows in our older home was top notch.

Andrew was awesome and very professional. I recommend asking for him to come to your home for the initial visit and I recommend using this company.

My wife and I started to look for windows about 2-3 years ago. Had several quotes and after sitting with Andrew from LockTight we knew this was the company for us. His presentation was very professional and showed us that they don’t cut corners. The pricing was very fair and the installation was seamless from start to finish.

Andrew Ursache was our windows representative. Andrew was knowledgeable, patient and made it extremely easy for my husband and I when it came to picking out windows and doors that were best for our home. The installation team was through, hard-working and focused. They stayed until job was done. Our Windows and doors came out amazing. The overall company went above and beyond our expectations. We will definitely refer Locktight Impact.

Had a great representative, Andrew Ursache, with lock tight impact Windows and doors Presentation was next level, product knowledge was impressive, and very helpful with choosing the right product. Great company, and even better service, literally guided every step of the way. In the process of doing windows throughout my moms residence. Super informative and always there, each step of the way to help make it more reassuring and smooth. Counting down till the install and can’t wait.

After several attempts with other to get a good quality product and estimator that would listen instead of sell I found Locktight Windows and Doors. Everyone I dealt with from first phone call to installing paid attention to my questions and needs.

When the estimator came out (ANDREW) he was informative and not pushy(sell). He listened to what i need and never tried to add extras and also informed me if I was going overboard on adding extras.

He gave me a very, very, very good price well below the others.

Friendly, knowledgeable and a willing listener. At the end of the day I was extremely happy with the outcome.

Also as an adder note we spent some time talking fantasy football and which we both participate in.

He additionally kept in contact during whole process and after.

Installers were great and corrected anything I thought was out of place.

Very customer oriented.

Home repair is often stressful and frustrating;however, LocktTight made it an enjoyable experience. I’ve often thought about changing out my old windows and doors but never had the time before so now I thought I had no excuse. Paul was the sales representative they sent over to my house. He was very professional and knowledgeable. He took the time to address all my questions and concerns. The installers were a great bunch of guys very neat and meticulous. When installation was complete they sent another gentleman to touch up the paint around my new windows and made sure everything was completed to my satisfaction. I am very pleased with my overall experience. Not only is my house protected and up-to-date but also more energy efficient and I can”t hear my neighbors blasting their music at night anymore!

They were able to deliver exactly what I was offered and in a timely manner. They were able to work with my budget.

They were very helpful from beginning to end. I would recommend this company to anyone that would their kind of services.

I knew immediately after my first phone call to Lock Tight that this was the company I was going to use to purchase and install the Impact Windows and Doors I was shopping for. The knowledgeable, professional and courteous staff along with the competitive pricing and in home detail consultation, to the impeccable installation and financing options, I knew that I had made the best choice. I was kept informed every step of the way.

Very professional and respectful of my needs. Thank you Locktight for making me feel save thought the whole process. It is not easy to find companies like this one

Everybody was very professional and my new windows are beautiful. I would recommend anybody to use them for new impact windows.

Installation was seamless, and the crew were professional, clean and courteous. HOA and City Permits were dealt with by LockTight’s professionals and approvals received on a timely basis. Customer service is obviously a priority with LockTight, and I have no hesitation in recommending them.

We changed 2 main glass parties in our house. Price was competitive, service good and everything was done on time promised. All people worked with changing the windows have been very professional.We will definitely continue to change all our windows in our house with Lock Tight windows.

LockTight installed impact windows on several downstairs and all of our upstairs windows. The installation was performed very professionally & they responded quickly to any questions we had.

Got all of our windows and doors installed in 1 day. Hard working crew and very professional. Everything looks amazing!

The entire experience was the way an investment of this kind should be. Paul, the representative, came out to our house and took his time explaining our options. He was very knowledgeable, patient, and friendly. The installers were AMAZING!! Very professional and efficient. Willing to answer all our questions. They put great care in making sure they cleaned up as they went along , making clean up practically non existent after their daily departure. They even offered to clean the yard on the last day!! Detailing was amazing. Great care was placed on every aspect of the job. The house looks great, like it was infused with new life. Awesome job and experience!!

From initial presentation to the final permit sign off from the city inspector. Reliably dependable, timely, courteous, professional, and most of all product quality and service. There just aren’t enough superlatives to share with regard to my experience with this company. Buy with confidence.

Had a great call with Brian and the team. I appreciate the time they took to inform me of options and would recommend them great pricing.

Love the team and got a great offer from Facebook, no money down for a year and they also helped me set up affordable financing. Consultation was quick and easy and the team was on time and very professional.

Top rate Impact Window company. They were on time, prompt and very professional. I am glad I called them for my window needs. I have been shopping around for some time and I am glad I found these guys. Priced competitively and they seemed to care about the level of service.